Dimensional Insight Workbench Topic Samples (2014-2019)
These samples are on a live website for an IDE (integrated development environment). They were produced using MadCap Flare and Capture, using a TortoiseSVN source control repository. The samples listed are topics that I created to support new features.
- Managing Properties
Tasks—click each drop-down link to expose each task. - Values and Property File Structures
Reference topic with one task—click each drop-down link to expose the sub-topics. - About Access Control
Conceptual overview topic. - Access Control Interface
Interface overview topic. - Access Control Conditions
Short reference topic. - Properties: Separating Access Control Rules from Data Values
A conceptual topic that was a “break-through” explanation of a rather convoluted solution to simplify security (access control)—was much appreciated as it lessened questions into customer support.
Dimensional Insight Training Samples (2014-2019)
These samples were produced using MadCap Flare (single-sourced from the help).
- Workbench Student Guide
Intended use for stand-up training classes and as a take-home reference. - Audit Logging in Diver Platform 7.0
Requested by a field service/installers group—intended to gather disparate information from the help system to aid on-site engineers for audit logging setup.
HP PDF Samples (2001-2012)
These samples were produced using PTC Arbortext Editor (XML content based on customized DocBook XSL stylesheets) using a Vasont CMS (content management system) repository.
- HP SAN Design Reference Guide
MacMillan_Reference_SDG_Conceptual
A 71-page section of conceptual reference work (PDF pages 10-28 Chapter 2 SAN fabric topologies has examples of artist-generated graphics that I had created with input from my main engineer). - HP_Storage_System_Scripting_Utility
CLI (command-line interface) reference guide—created from scratch working with one remote SME.
Lightbridge Award-Winning Quick Reference Card (1998)
- Lightbridge Quick Reference Card
This sample was produced when I was a freshman writer. I set out to solve the specific problem of guiding retail users on the use of a credit decision software check for buying and activating cell phones. The card was co-created with a local design firm and won two awards from the Society of Technical Communication (Distinction—Boston chapter and Excellence—International).